Delivery & Return
Fast delivery available inside Dhaka
Delivery Options Overview
Wholesale Electronics offers ideal shipping methods for any requirement. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Electronics items
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Standard delivery Time Inside Dhaka 1-3 working days |
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Orders before 11.59 AM/morning |
Same day Delivery |
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Weekday time slot from 10.00 am- 8.00pm. |
Online 24/7 |
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Standard delivery Time Outside Dhaka 3-7 working days |
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Change As per Courier service |
300-2000tk |
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Orders before 11.59 AM/morning |
Product send same day |
Shipping, Return and Refund policy
Thank you for shopping at Wholesale Electronics (https://wholesaleelectronics.com.bd/). We strive to provide our customers with high-quality products and services. If you are not completely satisfied with your purchase, we are here to help.
Shipping/ Delivery Time
Inside Dhaka: 24 to 72 Working Hours
Outside Dhaka: 72 to 96 Working Hours
Installation
Scheduling Installation:
- Once you've purchased the product, our customer service team will reach out to schedule an installation appointment at your convenience.
- Installation and service could experience delays because of unavoidable circumstances. Installation appointments are subject to availability and may vary depending on your location.
Pre-Installation Requirements:
- Please ensure that the installation site is ready before our technicians arrive.
- For TVs, ensure that the wall mount is securely in place and compatible with the TV model.
- For ACs, ensure that the designated installation area has proper ventilation and electrical connections.
- For washing machines, ensure that the designated space has access to water inlet and outlet connections.
Technical Assessment:
- Our technicians will conduct a technical assessment upon arrival to ensure that the installation site meets the necessary requirements.
- If any adjustments or additional materials are needed, our technicians will inform you before proceeding with the installation.
Installation Process:
- Our trained technicians will carry out the installation process with precision and care, following manufacturer guidelines and safety protocols.
- They will ensure proper placement, secure mounting (if applicable), and connection to electrical and plumbing systems.
Testing and Demonstration:
- After installation, our technicians will thoroughly test the product to ensure proper functionality.
- They will also provide a demonstration on how to operate the product effectively and safely.
Customer Satisfaction:
- Your satisfaction is our priority. If you have any questions or concerns during or after the installation process, please don't hesitate to contact our customer service team.
- We welcome your feedback and will address any issues promptly to ensure your complete satisfaction.
Warranty Coverage:
- Our installations are covered under warranty for a specified period, ensuring peace of mind regarding workmanship and installation quality.
- Please refer to your product's warranty terms and conditions for more information.
Additional Services:
- In addition to standard installations, we also offer optional services such as removal of old appliances, extended warranties, and maintenance packages. Please inquire for more details.
Safety Precautions:
- Our technicians are trained to prioritize safety during installations. They will use appropriate safety gear and take necessary precautions to prevent accidents or damage to property.
Cancellation and Rescheduling:
- If you need to cancel or reschedule your installation appointment, please contact us at least 24 hours in advance to avoid any inconvenience.
Return
You have 48 Hours to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
Your item needs to have the receipt or proof of purchase. Please contact our customer service team at [[email protected]] to initiate a return.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 5 to 7 working days.
Shipping Cost
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Shipping cost may vary product to product, quantities and price.
Contact Us
If you have any questions on how to return your item to us, please contact us at [email protected]
FAQs
Yes, sometimes we delivered public holyday as per customer request, unless our delivery schedule only for working days.
Inside Dhaka: We delivered at the door
Outside Dhaka: We delivered at courier hub point. Customer may take his order from hub.Â
Inside Dhaka AvailableÂ
We will insure customer before delivery van arrive, If order creator not available for receiving delivery then we request for provide authorised person name and numberÂ
Online store of Samsung appliances and electronics
At Wholesale Electronics, we are dedicated to providing our customers in Bangladesh with a wide range of high-quality Samsung home appliances. As an authorized distributor, we take pride in offering authentic Samsung products that meet the highest standards of performance and reliability.
Our Mission
Our mission is to deliver exceptional value to our customers by offering genuine Samsung home appliances at competitive prices. We aim to be the go-to destination for individuals and businesses looking for reliable and efficient electronic solutions for their homes and offices.
Authenticity and Quality
We understand the importance of authenticity and quality when it comes to electronic products. That's why we source our inventory directly from Samsung, ensuring that every item we sell is genuine and meets the stringent quality standards set by the brand. With us, you can shop with confidence, knowing that you are getting the real deal.
Fast and Reliable Delivery
We know that prompt delivery is crucial when it comes to electronic purchases. That's why we have streamlined our logistics and partnered with trusted shipping providers to ensure fast and reliable delivery to our customers across Bangladesh. No matter where you are located, you can trust us to deliver your products in a timely manner.
Customer Satisfaction
Customer satisfaction is at the heart of everything we do. We strive to provide an exceptional shopping experience for our customers, from browsing our extensive product catalog to receiving their orders. Our knowledgeable and friendly customer support team is always ready to assist you with any inquiries or concerns you may have.
Shop with Confidence
When you choose Wholesale Electronics, you can shop with confidence, knowing that you are dealing with a reputable company that prioritizes authenticity, quality, and customer satisfaction. Experience the convenience and reliability of our products and services today.
Contact Us
We would love to hear from you! If you have any questions, feedback, or need assistance, please don't hesitate to reach out to our customer support team. You can find our contact information on the Contact Us page.
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